Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
TLIX5040A Mapping and Delivery Guide
Manage contracted support services
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | TLIX5040A - Manage contracted support services |
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Description | This unit involves the skills and knowledge required to manage contracted support services in support of organisational operations. There are no specific licensing or certification requirements applicable to this unit. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | The unit was written for a person who is given responsibility for managing contracted services in a deployed context, but it has applicability to anyone that manages/administers contract services. The person does not establish the contractual arrangements; this is usually completed by the organisation's headquarters and involves a separate set of skills.The application of this unit in the workplace includes determining the scope of the contract support to be provided, planning and integrating the contracted support into an organisation's operations, supervising contract support and reporting on contractor performance.This person will bring management skills and leadership to perform the scope of this unit of competency. Contracted support may be comprised of a range of capabilities from different disciplines such as road transport, supply, maintenance, catering or health. These services are usually procured to supplement organisational capability to fill organisational capability gaps. All activities are carried out in accordance with relevant organisational policy and procedures. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not Applicable | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Determine the scope of contracted support |
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Element: Integrate contracted support with own operations |
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Element: Supervise the delivery of contracted support |
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Element: Report on the performance of contracted support |
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